WATER & SEWER DEPARTMENT
Office Hours:
- Valid Drivers License or state issued photo ID.
- Renters: Bring a copy of your lease agreement.
- New Service Form & Deposit
Deposits:
Cash, Checks, and Money orders ONLY are accepted for deposits.
Renters $150.00
Commercial $100.00
Religious Facilities $100.00
Trash Service:
Customers who live inside town are provided trash service at a discounted rate. This service is included on your water bill each month. When you establish new service be sure to let us know if a new can is needed at your location. For can replacements, or questions please us at Town Hall at 318-965-2781 during normal business hours. Trash Service is every Monday morning. (Early)
Yard Waste:
Every Wednesday the Town picks up yard waste and large items that the Trash Company doesn't normally pick up.
Policies:
Things we will pick up....
Yard waste and small limbs must be bagged and left at the curb.
Appliances and furniture items will be picked up if left at the curb. REMEMBER to remove appliance doors for child safety.
Things we DO NOT pick up...
Paint or Paint Cans
Old tires
Trees
Construction debris from home repairs or remodels.
Tips on saving water:
Rates
Inside Customers:
$6.89 per 1000 gallons
+ $7.00 flat fee
Outside Customers:
Policies:
Read dates:
Meters are read between the 15th and 18th of each month. We are a drive by radio read system. Which means our meter reader does not have to physically read each meter.
Billing:
Bills are generally mailed out to customers between 19th and 25th of each month.
Due Dates, Late Fees, and Disconnects:
Adjustments:
Customers who have a high bill due to a leak or filling a swimming pool will need to fill out a leak form and we will make an adjustment to the sewer portion of your bill. Adjustments are not made to the water portions of bills.
Please, provide the following documentation along with your completed Leak Form:
Number of gallons used to fill a swimming pool. (ie. a copy of the pool description)
For leak adjustments you will need to show proof that the leak was repaired. (ie. receipts from plumber, or receipts from hardware purchase if you repaired the leak yourself.)
Payments
Forms
Forms can be faxed to
318-965-2577 attention
Water Dept.
or
Mail to
P O Box 1390
Benton, Louisiana 71006
Office Hours:
Monday - Thursday
8:00 AM until 5:15 PM
&
Fridays
8:00 AM until 11:30 AM
** After Hours Utility Related Emergencies, please call (318) 965-2781**
Contact the Louisiana Legislative Auditor (LLA) Hotline if you suspect the misappropriation (theft), fraud, waste, or abuse
of public funds by anyone.
Information provided to the LLA Hotline may result in an investigation, audit or other review.
When providing information to the LLA Hotline, please include sufficient detail (describing who, what, where, when, why, and how) to allow us to fully evaluate your information. Although we will consider anonymous information, providing us with your name and telephone number will allow us to contact you with any additional questions that we have.
Your name and telephone number, as well as the status of complaints, are confidential.
You may also call toll-free: 1-844-50-FRAUD (1-844-503-7283)
Or FAX to: 1-844-40-FRAUD (1-844-403-7283)
CONTACT:
BENTON TOWN HALL
105 SIBLEY STREET, BENTON LOUISIANA 71006
(318) 965-2781 MAIN LINE
(318) 965-2577 FAX
MAILING ADDRESS:
P O BOX 1390,
BENTON, LOUISIANA 71006